Associate MPS

Work Flexibility: Field-based What You Will Do • Provide clinical product support to all end users, including on-site guidance and assistance during surgical procedures. • Train surgeons and operating room staff, offering both clinical and technical support for operating the company’s robotic arm applications, associated equipment, and instruments to ensure optimal placement and precision. • Deliver ongoing in-services and customer education sessions for assigned accounts. • Use proprietary software to prepare pre-operative CT scans for use with the RIO/Robotic Arm Interactive Orthopedic System, assisting surgeons with implant planning, sizing, and positioning. • Troubleshoot and resolve product-related issues quickly and effectively to ensure high customer satisfaction. • Collaborate with Sales and Marketing teams to increase product awareness, highlight clinical benefits, and build strong relationships with key surgeons and OR staff. • Provide product-related feedback to support continuous improvement and enhanced customer experience. • Be ready to travel up to 75%. What You Need • Clinical support experience—for example, as a medical field technician, application specialist, or in a similar role. • Strong customer focus with the ability to place customer needs at the center of everything you do. • Excellent communication and interpersonal skills. • High stress tolerance and strong problem-solving abilities to troubleshoot issues effectively. • Flexibility to travel extensively within the region. • Strong attention to detail, curiosity, and the ability to learn quickly. • Fluency in English. Preferences • Education: B.Tech in Biomedical Engineering (preferred). • Experience: 1–5 years of relevant industry experience. • Operating Theatre (OT) Exposure: 1–3 years of hands-on OT experience preferred. Travel Percentage: None