Retail Human Resources Intern - Summer 2027

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Retail Human Resources Intern Department: Grocery FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team. If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow. What You'll Do No two days are exactly the same, but here's what you can expect: • Complete the Retail Human Resources Activity Book within the 10-week program • Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters • Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores • Support the hiring process including interviewing and placement of specified positions • Assist with conducting new employee orientations and training • Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins • Handle customer complaints and assist with follow-up and thank-you correspondence • Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one • Assist customers with finding products, reaching items, and carrying heavy purchases • Attend weekly staff meetings and assistant manager meetings • Answer phone calls and provide friendly, helpful service to customers who call • Handle confidential employee records and sensitive information with strict discretion • Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies • Assist in other store areas and take on special projects as needed • You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor Your Skills To be successful in this role, you'll need to be able to: • Communicate clearly and professionally in writing and verbally with employees and customers • Build relationships and interact with people in a friendly, professional manner • Use logical thinking to solve problems and identify practical solutions • Work comfortably with computer systems including word processing, spreadsheets, and email applications • Currently pursuing a degree in an applicable field required Reporting Relationships Accountable and Reports to: Store Director, Store Manager, and HR Manager Education and Experience • Currently pursuing a degree in an applicable field required Physical Requirements • Physical activity is incidental to the core duties of the role • Occasionally walk the floor or facility to observe operations, staff, or product • Where applicable to the role: ability to occasionally handle product for demonstration purposes • No regular lifting, carrying, or physical exertion required Working Environment This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.